DANB General Chairside Practice Test

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What does "prime time" mean in reference to appointment management?

  1. Time when most staff are available

  2. Time most frequently requested by patients

  3. Time with the least patient appointments

  4. Time allocated for emergency patients

The correct answer is: Time most frequently requested by patients

The term "prime time" in appointment management refers to the time most frequently requested by patients. This is typically when patients prefer to schedule their appointments, which often correlates with times that are convenient for them, such as after working hours or during weekends. By understanding when patients are most likely to request appointments, practices can optimize their scheduling to accommodate patient preferences, leading to higher satisfaction and better retention. Effective appointment management can directly impact the practice's efficiency and profitability, as it maximizes patient attendance during peak demand times.

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